Can I get an earlier service activation date?
We provide the earliest dates we have available when we contact you after processing your order. All Singapore fibre broadband providers use OpenNet’s available pool of resources to see how soon we can activate our service.
We provide the earliest dates we have available when we contact you after processing your order. All Singapore fibre broadband providers use OpenNet’s available pool of resources to see how soon we can activate our service.
How long are your contracts?
Our standard fibre broadband contract is 24 months. We have a 12-month contract option with no promotional free months if we do offer any. The latter has no promotional free months.
Our standard fibre broadband contract is 24 months. We have a 12-month contract option with no promotional free months if we do offer any. The latter has no promotional free months.
How do I sign up?
We offer 3 ways of signing up whichever that you feel comfortable with. Click here, we are with you the whole process.
We offer 3 ways of signing up whichever that you feel comfortable with. Click here, we are with you the whole process.
How fast can I get my fibre broadband service up?
Due to popular demand for our current promotion, our 1Gbps installations will roll out in batches. If you sign up now, our Order team will give you a call within 2 weeks to confirm we have received it successfully. It may take anywhere from 6 to 8 weeks for your fibre broadband to be activated -- the exact date depending on how fast OpenNet takes to provision the broadband to your address, as well as your preferred installation day and time.
Due to popular demand for our current promotion, our 1Gbps installations will roll out in batches. If you sign up now, our Order team will give you a call within 2 weeks to confirm we have received it successfully. It may take anywhere from 6 to 8 weeks for your fibre broadband to be activated -- the exact date depending on how fast OpenNet takes to provision the broadband to your address, as well as your preferred installation day and time.
Is my home fibre ready?
You can do a quick check using OpenNet’s database here. If your house will be fibre ready soon, you may sign up for our plans (excluding equipment bundle offers). We’ll simply start your service when your address is ready.
You can do a quick check using OpenNet’s database here. If your house will be fibre ready soon, you may sign up for our plans (excluding equipment bundle offers). We’ll simply start your service when your address is ready.